Frequently Asked Questions

How does Kagwirawo Work?

Log into www.kagwirawo.co.ug

  • Go to sign up and register
  • Deposit money
  • Select games
  • Place your stake

What taxes are paid?

The Uganda Revenue Authority imposes a Withholding Tax (WHT) of 15% on customer winnings. For example: if your total winnings are UGX 10,000; Kagwirawo will pay into you wallet UGX 8,500 and retain (UGX 1,500) as tax, to be remitted to Uganda Revenue Authority.

How much can I stake on a bet?

Minimum stake is UGX 1,000 (One Thousand Uganda Shillings Only). The more you stake, the higher your winnings will be.

What is the maximum payout?

Our maximum payout is UGX 20,000,0000 (Twenty Million Uganda Shillings only) per bet.

How much can I withdraw in a day?

By default, you can withdraw a maximum of UGX 2,000,000 (Two Million Uganda Shilling) per day. This is for your own protection in case your account gets compromised, your money is safe with Kagwirawo. If you want to be able to adjust your withdrawal limit, please to get in touch with us and we shall adjust it accordingly.

How do I reset my password?

Follow the 'Reset Password' link from the top of any page.

  • Enter you email address or phone number
  • Click then "Reset password" button
  • Check your inbox (email or SMS), depending on the account ID you choose to use for password retrieval

How do I deposit money?

MTN Uganda;

  • Log in to your Kagwirawo account
  • Go to; "My Account" -> "Deposit"
  • Enter the amount and reason and click the "Deposit" button
  • Then; dial *185# and to to "7. My Approvals"
  • Enter your PIN, then select the payment from the list of pending payments
  • Approve the payment
Your money will instantly reflect on your account and you can go ahead and bet with your Kagwirawo balance.

Airtel Uganda;

  • Dial *185#
  • Select "5. Payments"
  • Select "3. Kagwirawo"
  • Select "2. Deposit"
  • Enter the amount you wish to deposit into your Kagwirawo account.
  • Enter the reason for your deposit.
Your money will instantly reflect on your account and you can go ahead and bet with your Kagwirawo balance.

How do I withdraw money?

MTN Uganda;

  • Log in to your Kagwirawo account
  • Go to; "My Account" -> "Withdraw"
  • Enter the amount and reason and click the "Withdraw" button
Your money will instantly reflect on your MTN MobileMoney account. You'll get 2 confirmation SMSes of the transaction. You can go ahead and withdraw cash from any MTN MobileMoney agent.

Airtel Uganda;

  • Log in to your Kagwirawo account
  • Go to; "My Account" -> "Withdraw"
  • Enter the amount and reason and click the "Withdraw" button
Your money will instantly reflect on your AirtelMoney account. You'll get 2 confirmation SMSes of the transaction. You can go ahead and withdraw cash from any AirtelMoney agent.